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Tag Archives: software

Support Desk Reminder

The reason I’ve posted this reminder is because when I checked my email yesterday, I’ve had 3 people who are clearly frustrated because it seems I’m not answering their emails.

In fact, I’ve answered all of them, including all 4 of Catherine’s (if you’re reading this), so don’t think I’m ignoring you.  Email gets checked twice a week now, with my goal for it to be once a week, but the support desk gets checked several times a day.

The problem is, as I’ve said before, even though I have both domain keys and SPF records in place to authenticate my email (and I also use AuthSMTP on some accounts), ISPs insist on filtering a lot of what they consider to be business email.  From their point of view, they supply internet services to home users and therefore will only allow “home usage” email to be delivered.

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Survey - Pseudonyms - What Do YOU Think?

I was having a chat with someone the other day on the subject of using a different name to market with other than your own.  I know lots of people do it, and we were wondering how far the practice goes.
So it’s survey time.
Hey, if you have the tool to do the job, then why […]

Have Your Own Software Developed

Now I know I might be creating my own competition here, but the way I see it is it’s a big world, and there’s plenty of room for us all.  I’ve just had an email from him as I’m on his mailing list, and 4 of the 10 slots have already gone.  You can read why there’s only 10 slots on the site.

So if you’ve got this great idea but you’ve been having problems finding a developer (it took me months to find the two guys I have working with me), go take a look at his site.

http://www.prosoftwaredeveloper.com/

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The Instant Survey Script Nickel Sale Is Live

The title says it all.  First one there gets it for $7.02.
http://www.frankhaywood.com/go/issns/
-Frank Haywood

The Brand New Instant Survey Script Out Today - Pre-launch

I feel this is one of the best scripts I’ve released so far, and David (the developer) is I think quietly very pleased with it too.  More than he’s letting on.  ;-)

Well, we’ve been busy talking about the next product in development, so we’ve not had too much time to linger over this one.  And you know what?  We wouldn’t have known to even discuss this next product for months if I hadn’t done a survey last week.

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A Quick And Easy Survey

Would you like to do a quick survey?
No?
Not even if it’s been put together with my new survey software? 
Yep, this is a demo of my new script that you can use to bang out surveys in no time flat.  Unlike some scripts I’ve used which are horribly complicated, the Instant Survey Script is […]

Survey Results Part 2 - Product Creation

As you can see, product creation is fairly important to many people, and from what I’ve been told by people outside the survey (maybe I should run another one to make sure) is that it’s something that a lot of people have a problem with.

Well, here on this blog I’ve shown that it’s possible to create a product in just a day.  It’s also possible to create the product, put the sales page up, set up an autoresponder and send some traffic there in the same day.  It’s hard work, but I know it can be done because I’ve done it.

So what is it that people find so hard about product creation?

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What The Spammers Have Done To YOU…

You must have had at least one of those conversations where someone says to you “didn’t you get my email?”

Or maybe you’ve had an angry email from a customer saying something like “SECOND REQUEST: Why haven’t you answered my email?!?” and when you check, you find you have answered it, and several days ago too.

Well, it never got there thanks to their ISP spam filters.

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The eBay Slap and Ticket Desk Pro

With all this hoo-ha about eBay restricting ebook sales, there’s one thing for sure.  You’re going to have to become more professional.

There’s no room any more to behave like a small time ebook seller.  You have to both educate yourself, and surround yourself with the right tools to do the job.

That’s why I’ve been posting here on my blog ways of how you can do both.

One of the things that you’re going to need is a support desk.

Trust me.  It doesn’t matter what size your business is now, you’re going to need some help desk software eventually.

Here’s a fantastic deal for you.

Get $97 worth of full featured support desk software for under $20, but only if you’re quick.

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Ticket Desk Pro - All Issues Answered

All those people who registered their purchase and confirmed their email address will be rewarded in at least two ways.

1) All buyers of my last nickel sale will always receive plenty of warning about my next one, and will also get the link to the sales page at least two hours before anyone else.  (The next one is for the Nickel Script itself.)

2) When the official TDP site goes live in 2-3 weeks time, you’ll receive your details by email.

If you didn’t register, then, oh well at least you got this first version at a good price.  If you want later versions then as you’re not registered you’ll have to pay full price for them.

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