Comments on: How To Succeed http://www.frankhaywood.com/how-to-succeed/ Product Creation, Traffic, List Building, Automation = Internet Business Mon, 30 Aug 2010 18:45:14 +0100 hourly 1 By: Frank Haywood http://www.frankhaywood.com/how-to-succeed/#comment-10069 Frank Haywood Sun, 17 Feb 2008 09:47:50 +0000 http://www.frankhaywood.com/how-to-succeed/#comment-10069 Mike, I've put up a whole new blog post in response to your comment. ;-) http://www.frankhaywood.com/support-doing-it-right/ -Frank Mike,

I've put up a whole new blog post in response to your comment. ;-)

http://www.frankhaywood.com/support-doing-it-right/

-Frank

]]> By: Importance of Customer Service | Internet Business Opportunities http://www.frankhaywood.com/how-to-succeed/#comment-10058 Importance of Customer Service | Internet Business Opportunities Mon, 11 Feb 2008 17:08:30 +0000 http://www.frankhaywood.com/how-to-succeed/#comment-10058 [...] post on James Brauschs’ website, it was actually pointing to another fellow by the name of Frank Haywood.  He’s discovered how important it is to provide customer service AND NOT be doing it all [...] [...] post on James Brauschs' website, it was actually pointing to another fellow by the name of Frank Haywood.  He's discovered how important it is to provide customer service AND NOT be doing it all [...]

]]> By: Mike Russen http://www.frankhaywood.com/how-to-succeed/#comment-10036 Mike Russen Sat, 09 Feb 2008 09:07:27 +0000 http://www.frankhaywood.com/how-to-succeed/#comment-10036 Hi Frank, I think it is a big mistake to go down the road of not being in personal touch with your custmers. Handing over the reigns to a support person is not the same as handling the problems yourself. For me, if I sell someting to a customer, the life blood of my business then I want them to be able to contact me with any problems. Likewise if I buy something I want the organ grinder and not the monkey to help me out. I call it service and it the one thing that all but a few of Internet Marketers seem to miss. Rich Sheferen is one that is big on this subject. The amount of emails with "No Reply" @ whatever.com is frustrating for customers, "I'm much to busy to talk to my customers syndrome" I call it. I tend to unsubscribe from those lists and not buy products from the vendor. Anyway good luck with the help desk, also to your students... All the best Mike Russen B.A.Hyp Hi Frank,

I think it is a big mistake to go down the road of not being in personal touch with your custmers. Handing over the reigns to a support person is not the same as handling the problems yourself.

For me, if I sell someting to a customer, the life blood of my business then I want them to be able to contact me with any problems. Likewise if I buy something I want the organ grinder and not the monkey to help me out. I call it service and it the one thing that all but a few of Internet Marketers seem to miss. Rich Sheferen is one that is big on this subject.

The amount of emails with "No Reply" @ whatever.com is frustrating for customers, "I'm much to busy to talk to my customers syndrome" I call it.

I tend to unsubscribe from those lists and not buy products from the vendor.

Anyway good luck with the help desk, also to your students…

All the best

Mike Russen B.A.Hyp

]]> By: Alex Jeffreys http://www.frankhaywood.com/how-to-succeed/#comment-10026 Alex Jeffreys Thu, 07 Feb 2008 23:34:22 +0000 http://www.frankhaywood.com/how-to-succeed/#comment-10026 For anyone reading this comment, I've been lucky enough to have had email support from Frank throughout 2007 and the results has added thousands of dollars into my bank. he has taught me a lot about making money online ... ... so if you get the chance to be one of the 10 lucky members GRAB IT WITH BOTH HANDS, Thanks for your support frank Alex Jeffreys For anyone reading this comment,

I've been lucky enough to have had email support from Frank throughout 2007

and the results has added thousands of dollars into my bank.

he has taught me a lot about making money online …

… so if you get the chance to be one of the 10 lucky members GRAB IT WITH BOTH HANDS,

Thanks for your support frank

Alex Jeffreys

]]> By: Stans Blog » Blog Archive » Internet Business - How I Hate That Phrase! http://www.frankhaywood.com/how-to-succeed/#comment-10025 Stans Blog » Blog Archive » Internet Business - How I Hate That Phrase! Wed, 06 Feb 2008 15:43:25 +0000 http://www.frankhaywood.com/how-to-succeed/#comment-10025 [...] been lucky enough to be one of the 10 people that got on the Frank Haywood coaching course. What’s made the difference? For one thing I now have real focus, I can see [...] [...] been lucky enough to be one of the 10 people that got on the Frank Haywood coaching course. What's made the difference? For one thing I now have real focus, I can see [...]

]]>